New EPOS system in Gwili Shop easier for volunteers to use.
Last month the Gwili Railway introduced a new Electronic Point of Sale (EPOS) system for the Gwili Souvenir Shop and Ticket Office. Peter Nicholas, Finance Officer who has overseen the introduction of this new touch-screen electronic system had this to say,
“The new EPOS system streamlines the process meaning less waiting time for our customers. It’s very easy and fun to use so we hope to encourage more people to volunteer to work in the shop. As it keeps good records of our shop sales it will make stock ordering more efficient and make doing our accounts easier.”
Rob Voyle, The Gwili Railway Company Chairman added,
“The EPOS system represents another step forward for the Gwili along with all the over exciting developments happening this year.”
The Gwili Railway Souvenir Shop stocks a range of model railway supplies, local ‘Gwili preserves and chutneys, second-hand railway books, pocket-money toys and souvenirs.
Opportunities for 11-18yr olds to volunteer at Carmarthenshire heritage railway
With the long summer break upon us, you might be wondering how you’ll keep the youngsters occupied……
How about Gwili Junior Days
For 11-18 year olds.
Plenty of opportunities to learn about steam railways, help with the new extension, general maintenance, help in the shop, with events, on the cream tea trains and other catering outlets or help with social media and marketing.
Volunteering at a heritage railway is the chance to learn new skills, build confidence, make friends and have fun and the start of a life long passion.
If someone you know is interested please download and fill out the online application form and email or post it to the office (details on the form).
Next Gwili Junior Days
Sunday 31st July 2016
Sunday 7th August 2016
Our Volunteer Liaision Co-ordinator will be in touch with further details.
See the photo story of renovation work on the guard’s compartment of the diesel railcar unit at Gwili Railway
Summer 2016 and the Carriage and Wagon team set to work on the guard’s van of the DMU, diesel multiple unit, our heritage railcar, named the Scenic Explorer.
The aim was to completely refurbish the interior and install a bar for the Summer Fish ‘n Ale trains.
The compartment was emptied, paintwork stripped down and measuring up for the new bar area began.
The ceiling and walls were repainted, new door fittings mounted, a new door made and mounted between the seating area and the guard’s compartment allowing wheelchairs to access the seating areas.
The centrepiece was a beautiful bar top kindly donated by Evan Evans brewery. It came from The George Pub in Brecon and will now be put to use to serve real ales and other drinks for a variety of events at the Gwili Railway.
As you can see, the compartment looks fantastic. Huge thanks to each and every member of the Carriage and Wagon team who’ve put in so many hours and done such a fine job on this project.
Left to right back row, Jeremy John, Business Administrator, Lynn Burnell, Victorian Tea Room Manager, Juliet Fay, Marketing and Business Development Manager, Fiona Elias, Co-ordinator
Gwili Steam Railway, the popular heritage tourist attraction in Carmarthenshire has received a TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“We are delighted to receive this certificate for the third year running.” Trip Advisor is a great way for us to hear directly from our visitors. It shows us what we are doing well here at the Railway and how we can make the experience for families and coach parties even better,” said Juliet Fay, Marketing and Business Development Manager.
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor.” This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisorfor at least 12 months.
Photo caption: Mike Goodwin, Geraint Jones, David Thomas, Mike Dickinson part of the team of Gwili Railway volunteers who worked to complete the new level crossing
The Gwili Railway Company took advantage of a Welsh Water road closure in the village of Bronwydd village earlier this year, to replace the surface of the level crossing at Bronwydd Arms Station. Completed in eight days, labour was contributed by volunteers and the remaining cost of the project covered by this top Carmarthenshire heritage tourist attraction.
As well as providing a much improved road surface for the villagers and users of the B4301, this is an important step towards opening the much anticipated extension south to Abergwili Junction near the hospital in Carmarthen. The extended line will see the familiar vintage Mark I coaches, steam and diesel locomotives and the heritage railcar using the crossing during the running season at this preserved railway. The extension will add 2 miles to the existing line increasing the round trip from 5 miles to 9 miles.
Matt Bowen, Company Secretary and Project Co-ordinator for the Abergwili Junction Extension, commented, “The re-surfacing of the level crossing is an important step towards opening the extended line and the determination and passion of the volunteers to see this project complete is inspiring.”
Juliet Fay, Marketing Manager said, “Other heritage railways in the UK, that have opened line extensions have seen visitor numbers increase by around 10%. We work closely with Discover Carmarthenshire and the Carmarthenshire Tourism Association and are thrilled to soon be providing even more reasons to visit our beautiful county.”